The CICA Windows Explosion!/The CICA Windows Explosion! - Disc 1.iso/drivers/video/gxewn415.exe/READ_ME.TXT

Text File | 1994-04-07 | 20.3 KB | 571 lines

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                  #9 HawkEye for Windows v4.15

                         Release Notes

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This file contains the latest information about this version of
#9 HawkEye for Windows and other pertinent information that
may not be contained in the documentation or on-line Help.

A complete list and description of all the #9GXE files are in the
FILELIST.TXT file on your #9GXE Windows Installation Disk.


Software Upgrades
-----------------

Even though you may have just received your Number Nine software,
newer versions may be available. Free upgrades are provided to
all Number Nine customers on the Number Nine Bulletin Board
System (BBS).

To see if you have the latest version, compare the version number
of your software (on the label of the provided diskette) with the
version number of the corresponding software on the BBS.


Using the Number Nine BBS
-------------------------

Dial:         [phone] to log on to the BBS.
Baud Rates:   1200, 2400, HST or V.32 9600.
Modem Setup:  8 data bits, 1-stop bit, no parity.
Files:        PKUNZIP to decompress after downloading.

The BBS is divided into two areas that can be accessed from the
Main Menu: Message Area and File Area. The Message Area contains
the latest product information and reviews. Software upgrade
files are located in the File Area. Follow the screen instruc-
tions to download the appropriate files.

Some files are compressed with PKZIP, reducing the overall file
size and the corresponding download time. Compressed files can
be decompressed with PKUNZIP. PKZIP and PKUNZIP are shareware
products that are available in the Main File Area of the BBS as
one self-extracting file called PKZ102.EXE. After you download
PKZ102.EXE, type PKZ102.EXE at the DOS prompt to extract
PKZIP.EXE, PKUNZIP.EXE and related documentation.

For information on using PKUNZIP to decompress files, type
PKUNZIP at the DOS prompt. Only files with a .ZIP extension
need to be decompressed.


Installing a New Monitor
------------------------

If you want to install a new monitor (different from your current
model) after the #9 Windows software has been installed, we
recommend that you follow the steps listed below.

BEFORE you install a new monitor, use Monitor Adjustment to
notify the #9GXE software of the new monitor:

1. Press the hot key you assigned to Monitor Adjustment or double
   click on the #9 HawkEye Control Panel icon, then double click
   on the Monitor Adjustment icon. An option window is displayed.

2. Click on the Monitor menu, then select 'Monitor Selection'. An
   option window is displayed.

3. Scroll through the alphabetical Monitor Models list and select
   the new monitor model.  Notice the Specifications table at
   the bottom of the window; it contains the supported
   resolutions and refresh rates of the selected monitor.

   If your particular monitor model is not listed, or you do not
   know the particular model, move to the top of the list and
   select 'Generic Monitor'.

   Note: If you select 'Generic Monitor' you will be asked to
         select a Maximum Monitor Resolution. BE SURE TO SELECT A
         RESOLUTION THE NEW MONITOR SUPPORTS. After the new mon-
         itor is installed, the #9GXE will display the resolution
         you selected at 60Hz refresh rate. If your monitor sup-
         ports higher refresh rates at the selected resolution,
         use Monitor Adjustment to select a higher refresh rate.

4. When you have made a selection, click 'OK'. A message window
   is displayed.

5. Select 'Exit Windows'. Do NOT select 'Restart Windows' at
   this time. When Windows is restarted, the highest resolution
   recommended by the manufacturer of the new monitor will take
   effect; this resolution may not be supported by the current
   monitor and could damage it.

6. Install the new monitor, according to the monitor
   manufacturer's instructions.

When you start Windows, if you discover that the active resolution
or refresh rate is not supported by your new monitor, exit Windows
immediately. Then run GXEFILE to set the resolution to
640 x 480 x 256 colors (60Hz refresh):

1. Move to your WINDOWS directory.

2. At the DOS prompt, type:  GXEFILE  and press [Enter].

Review your monitor's documentation carefully to determine the
resolutions and refresh rates it supports. If it supports
resolutions higher than 640 x 480, use Monitor Adjustment to
select a new Maximum Monitor Resolution. If the monitor supports
refresh rates higher than 60Hz at the Maximum Monitor Resolution
you selected, use Monitor Adjustment to increase the refresh
rate.


Network Installations
---------------------

To install #9GXE software, you must have write access to the
following directories:

1. SYSTEM directory.
   KERNEL.EXE, USER.EXE, GDI.EXE, and VGA.DRV files are
   located here. These files are often on a network drive.

2. WINDOWS directory.
   WIN.COM is located here. These files are often on a
   local drive.

3. NUMBER9 subdirectory in the WINDOWS directory.
   Most HawkEye files are copied to this directory.

4. Subdirectory containing #9GXE Windows Installation files.
   Access is required if the files on the #9GXE Windows
   Installation Disk have been copied to a subdirectory on
   the network for installation.

5. #9GXE Windows Installation Disk.
   Access is required if installation is to be executed
   directly from the disk.

After the #9GXE software is installed, write protections can
be restored to the directories.


Systems Administrator Override
------------------------------

CFG=
When the Number Nine Windows driver and HawkEye initialize, they
read GXE.CFG, a configuration file (with hidden system and
read-only settings) that contains information about the #9GXE. The
root directory of C drive (C:\)is searched first. If GXE.CFG is not
found, Windows is asked for the location of the WINDOWS directory.
If GXE.CFG is not found in the NUMBER9 subdirectory in the WINDOWS
directory, an error may be reported.

If you want to move or rename GXE.CFG, you can do so by adding a
CFG entry to the [#9GXE] section of the SYSTEM.INI file in the
WINDOWS directory. The entry would look something like this:

    [#9GXE]
    ; Moved the configuration file to new name and location.
    CFG=c:\bin\configs\newgxe.cfg

HAWKEYE=
When HawkEye is installed, its files are placed in the NUMBER9
subdirectory in the WINDOWS directory. HawkEye utilities require
this path to function.

If you want to move the HawkEye files (e.g., to a network), you
can do so by adding a HAWKEYE entry to the [#9GXE] section of the
SYSTEM.INI file in the WINDOWS directory.

Note: The entry should contain the drive letter and full path,
      but NOT an individual file name. Do not put a backslash
      at the end of the path unless the HawkEye files are
      placed in the root directory.

The entry would look something like this:

    [#9GXE]
    ;Moved the #9 HawkEye utilities to the network
    ;so they can be shared by all #9GXE users.
    HAWKEYE=u:\users\shared\windows\number9


Font Association
----------------
The "Font Association" option in Resolution Exchange allows the user
to select the size of the WINDOWS fonts.  By default, Resolution
Exchange will match the font size to the monitor resolution according
to the following table:

        +----------------+------------------+
        |     Monitor    |                  |
        |   Resolution   |   Font Size      |
        +----------------+------------------+
        |    640 x 480   |      96 dpi      |
        |    800 x 600   |      96 dpi      |
        |   1024 x 768   |     120 dpi      |
        |   1152 x 870   |     120 dpi      |
        |   1024 x 768   |     120 dpi      |
        |   1280 x 1024  |     120 dpi      |
        |   1600 x 1200  |     120 dpi      |
        +----------------+------------------+

The table is based on a 17 inch monitor.

To select a constant font size, first deselect the "Automatic Association"
check box, and then select a font size.  Currently, only 96 dpi and 120
dpi fonts are supplied.  A larger font size corresponds to a larger
dpi size.  The size of the menu bars will be changed to match the new
font size.

When "Automatic Association" is checked, the specific font sizes will
be greyed and the user will not be allowed to change the font size.
Font selection will then match the Monitor resolution according to the
table above.


Turbo Copy Settings
-------------------

The Turbo Copy setting in the [#9GXE] section of the SYSTEM.INI
file in your WINDOWS directory controls the bitmap caching, text
caching and polygon fill optimizations supported by the
Number Nine Windows driver. You can set the optimizations to suit
your needs with the TurboCopy flag.

The default setting is TurboCopy=0. Refer to the table below to
determine the appropriate setting for your environment:

                  Bitmap Cache    Polygon    Text Cache
                  -------------------------------------
   TurboCopy=0         off          on           on
   TurboCopy=1         on           on           on
   TurboCopy=2         off          off          on
   TurboCopy=3         on           off          on
   TurboCopy=4         off          on           off
   TurboCopy=5         on           on           off
   TurboCopy=6         off          off          off


Troubleshooting
---------------

Problem:
TIFF files imported into CorelDraw, MicroGraphics Designer or
Persuasion are corrupted.

Solution:
Turbo Copy must be disabled when you import TIFF files.
Use #9GXE Status to disable Turbo Copy:

1. Double click on the #9 HawkEye Control Panel icon, then
   double click on the #9GXE Status icon.

2. Select the Turbo menu.

3. Click on 'Disable'.

4. Click 'OK'.

Note: Performance is not adversely affected when Turbo Copy is
      disabled.

                           * * *

Problem:
The Program Manager appears briefly when you start Windows,
then Windows exits to DOS.

Solution:
1. There may be a problem with the #9 HawkEye Control Panel. The
   Control Panel is loaded when Windows is started, so a problem
   could occur after the Windows driver has been loaded and the
   Program Manager (or another Windows shell) is presented.

   To prevent HawkEye from loading when Windows is started, delete
   the reference to HawkEye from the "load=" line in the [windows]
   section of the WIN.INI file in the WINDOWS directory. This will
   determine whether the problem is with the HawkEye Control Panel,
   or other software. The line will look something like this:

       load=c:\WINDOWS\NUMBER9\HAWKEYE.EXE nwpopup.exe

   Delete WINDOWS\NUMBER9\HAWKEYE.EXE from the line, then exit
   Windows. If the problem persists when you restart Windows, see
   Solution 2, following.

2. The HawkEye configuration file (HAWKEYE.INI) may be corrupted.
   In this case, rename HAWKEYE.INI in the WINDOWS directory to
   HAWKSAVE.INI (for future reference), then copy HAWKEYE.INI from
   the #9GXE Windows Installation Disk to the WINDOWS directory.
   This reinstates the original HawkEye configuration.

                           * * *

Problem:
Your monitor resolution is not the resolution you selected.

Solution:
1. Resolution Exchange (in #9 HawkEye for Windows) must be
   used to change the resolution.  This changes the reso-
   lution in the #9GXE configuration file, which determines
   what your monitor resolution will be.  If you used
   MS Windows Setup to select a display driver with a dif-
   ferent resolution/color depth configuration, that
   configuration is not used unless it matches the config-
   uration in the #9GXE configuration file.

2. The Windows driver is not using the #9GXE configuration file,
   so it defaults to 640 x 480. To correct the problem, add this
   line:

              USEFILE=1

   to the [#9GXE] section of the SYSTEM.INI file in your WINDOWS
   directory, or

Use Resolution Exchange to change the resolution:

1. Press the hot key you assigned to Resolution Exchange or
   double click on the Resolution Exchange icon in the HawkEye
   for Windows program group in the Windows Program Manager.

2. Click on a Colors option button.

3. Select a resolution.
   Be sure you select a resolution your monitor supports.

4. Click 'OK'.

5. Restart Windows.

                           * * *

Problem:
Resolution Exchange displays the following message:

   "Could not open a GXE configuration file that was valid."

Solution:
The #9GXE configuration file could be corrupted. To restore the
#9GXE configuration file to its original settings, run GXEFILE:

Note: GXEFILE was placed in your WINDOWS directory when you
      installed the Number Nine Windows driver with GXESETUP.

1. Exit Windows.

2. Move to the WINDOWS directory.

3. At the DOS prompt, type:  GXEFILE  and press [Enter].

This sets your #9GXE to 640 x 480 resolution. If your monitor
supports higher resolutions, restart Windows and use Resolution
Exchange to select a higher resolution. (See Chapter 4 in your
#9GXE User Guide.)

                           * * *

Problem:
The #9GXE board is properly installed in your system, but you
receive one of the following error messages:

               Failed to find the #9GXE board!
               Hit any key to continue.

                            or

   GXESETUP is operational only when a #9 graphics board
   is present. Please be sure your #9 graphics board is
   properly installed before you try to use GXESETUP or
   any other HawkEye feature.


Solution:
You probably have a memory manager in your system that has
remapped the video BIOS. Memory managers often do this because it
increases the amount of DOS memory space. However, when the GXE
signature in the video BIOS is remapped, GXE software is unable
to identify the #9GXE board.

ROM remapping should be excluded from the C000-C7FF address range.
To exclude the address range, add the following option to the
driver command line in the CONFIG.SYS file in your root directory:

      X=C000-C7FF

The line should look something like this:

      DEVICE=QEMM386.SYS X=C000-C7FF

Consult your memory manager's documentation for more information
about excluding the C000-C7FF address range.

                           * * *

Problem:
1. The Windows logo appears, then the screen becomes black and
   your system hangs of exits to DOS.

2. Text is garbled, icons are corrupted and/or 'holes' appear on
   you screen.

3. Windows pull-down menus corrupt the screen.

Solution:
Another device in your system, such as a modem or tablet, is
using the same address as the #9GXE, COM 4 I/O port at 2E8H.
The #9GXE supports two Windows drivers, each with a different
I/O mapping scheme, to avoid such conflicts. The Standard driver
sets the I/O address of the #9GXE to x2E8H, the Alternate driver
sets it to x148 (x = 4, 8, 9, A, B or E).

You can either move the other device to a different COM port
location, or use the alternate I/O-mapped #9GXE Windows driver.

---------------------------------------------------------
NOTE: The #9GXE for VESA Local Bus does not support the
      alternate I/O-mapped Windows driver. If there is an
      I/O conflict, the other device must be moved from
      I/O port COM 4.
---------------------------------------------------------

Using #9GXE Status to select an alternate #9 Windows driver:

Windows Method
1. Double click on the #9 HawkEye Control Panel icon, then
   double click on the #9GXE Status icon.

2. Select the I/O Mapping menu. A check mark appears next to the
   I/O mapping scheme being used. ('Standard' is the default.)

3. Click on the I/O mapping scheme that is not being used.

4. Insert the #9GXE Windows Installation Disk in your disk
   drive. (Substitute the correct letter of your disk drive,
   if necessary.) Press [Enter].

5. After the necessary files are copied to your hard disk
   a message is displayed. Click on 'Restart Windows' to use
   the alternate driver.

DOS Method
1. Reboot your computer, if necessary, to return to the DOS
   prompt.

2. Insert the #9GXE Windows Installation Disk in your disk
   drive.

3. Type the name of your disk drive (A: or B:) and press [Enter].

4. Type:  GXEIOMAP C:\WINDOWS  and press [Enter].
   (Make any necessary corrections for drive and path names.)

5. Restart Windows to use the new I/O mapping scheme.


                           * * *

Problem:
During installation with GXESETUP, the following error is
displayed (possibly several times):

   Compression Error: Unable to locate Destination file.

Solution:
This error is displayed when the amount of disk space is
insufficient to install the Number Nine software. GXESETUP
currently requires about 2.5MB of disk space on the disk
containing Windows.

If you are upgrading a previous version of HawkEye, you can
increase the amount of available disk space by deleting all the
files in the NUMBER9 (previously called HawkEye) directory (a
subdirectory in your WINDOWS directory).

                           * * *

Problem:
Nothing happens when you double click on icons in the #9 HawkEye
for Windows program group.

Solution:
The name of the NUMBER9 directory (a subdirectory in your
WINDOWS directory that contains the HawkEye files) has been
changed. Change the name of the appropriate directory back
to NUMBER9.

                           * * *

Problem:
In Quark Express, when you are using a virtual resolution or
have zoomed the screen, floating menus appear in the center of
your screen.

Solution:
Use Place Windows to center message windows in your virtual
desktop.

1. Double click on the #9 HawkEye Control Panel icon, then
   double click on the Place Windows icon.

2. Click on the 'Virtual' button in the 'Centered In' section.

3. Click 'OK'.

                           * * *

Problem:
Streaked vertical lines appear in CorelShow 4.0.

Solution:
Turn off polygon fill optimization. This is controlled with the
TurboCopy option in the [#9GXE] section of the SYSTEM.INI. file
in your WINDOWS directory. Scroll through the command lines in
the [#9GXE] section until you reach the TurboCopy line.

It will probably look like this:  TurboCopy=0

Change it to this:  TurboCopy=3

                           * * *

Other Problems
--------------

Software sometimes does not perform consistently across all
resolutions and color depths. If you experience a persistent
problem for which you cannot determine a cause or solution, try
switching to a different resolution with Resolution Exchange.

If you have a problem that is not described in this file or is
unresolved when you try the suggested solutions, please call
Number Nine Customer Support at [phone], from 8:30 AM to
6:30 PM, EST/EDT, Monday through Friday. Please be prepared with
as much information about your #9GXE as possible.

Information can be obtained in the following ways:

1. Move to the NUMBER9 subdirectory in your WINDOWS directory.
   At the DOS prompt, type:  STATAPP  and press [ENTER].

2. If the #9GXE Windows driver was successfully installed,
   double click on the #9 HawkEye Control Panel icon, then
   double click on the #9GXE Status icon.

If you are unable to install the #9GXE Windows Driver, run
MS Windows Setup from DOS and select VGA as the display type.
If you are unable to run Windows in VGA mode, the problem is
most likely with Windows, and not with the #9GXE Windows driver.


10/4/93
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(C) Copyright 1993, Number Nine Computer Corporation

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